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PrimeSign GmbH – Status of trust center and remote signing services

For details on the system metrics for our RKSV remote signing service see https://www.prime-sign.com/rksvfaq.html

primesign RKSV (RKSV remote signing service) Operational
primesign MOBILE (qualified remote signing service) Operational
ID Austria Integration ? Operational
German eID Integration ? Operational
Liechtenstein eID Integration ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
primesign RKSV - Mean Response Time
Fetching
primesign RKSV - Uptime
Fetching
Past Incidents
Apr 24, 2024

No incidents reported today.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 10:00 CEST
Scheduled - English version see below!

Eine neue Version unseres Remote-Signing-Dienstes "primesign MOBILE” ist am Test-System verfügbar!

Hinweis: Diese Ankündigung ist ausschließlich für Kunden relevant, welche die neue primesign MOBILE API (CSC; verfügbar unter https://qs.prime-sign.com und https://qs.primesign-test.com) integrieren. Für Kunden, die primesign MOBILE in Kombination mit dem primesign SIGNATURE SERVER nutzen, wurden diese Änderungen bereits von uns getestet.

Die neue Version enthält die folgenden Änderungen:

- Darstellung der Dokument- bzw Hash-Anzahl bei der Signatur
- Unterstützung von Public Clients/Native Apps
- Wartung (Security-, Performance- und Stabilitätsverbesserungen)

Hinweis: Sämtliche Änderungen an Schnittstellen sind rückwärtskompatibel.

Wir bitten Sie, Ihre Anwendungsfälle auf unserem Test-System (https://qs.primesign-test.com) zu verifizieren. Sollten Sie Anmerkungen haben oder Probleme auftreten, kontaktieren Sie unseren Support (https://premiumsupport.cryptas.com/ oder basicsupport@cryptas.com).

Die Produktiv-Setzung der neuen Version erfolgt am 17.04.2024. Es kann zu kurzzeitigen Service-Unterbrechungen kommen.

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A new version of our remote signing service "primesign MOBILE" is available for testing!

Note: This announcement is only relevant for customers integrating the new primesign MOBILE API (CSC; available under https://qs.prime-sign.com and https://qs.primesign-test.com). For customers who use primesign MOBILE in combination with the primesign SIGNATURE SERVER, these changes have already been verified by us.

The new version includes the following changes:

- Display the number of documents to be signed during the signing process
- Support for Public Clients/Native Apps
- Maintenance (Security, Performance and Stability Improvements)

Note: All changes to interfaces are backward compatible.

We kindly ask you to verify your use cases on our test system (https://qs.primesign-test.com). If you have any comments or encounter problems, please contact our support (https://premiumsupport.cryptas.com/ or basicsupport@cryptas.com).

The go-live date for the new version will be April 17th, 2024. There can be short service interruptions.

Apr 3, 16:56 CEST
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.