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PrimeSign GmbH – Status of trust center and remote signing services

For details on the system metrics for our RKSV remote signing service see https://www.prime-sign.com/rksvfaq.html

primesign RKSV (RKSV remote signing service) Operational
primesign MOBILE (qualified remote signing service) Operational
ID Austria Integration Operational
German eID Integration Operational
Liechtenstein eID Integration Operational
primesign Online-Signing Service (www.prime-sign.com/primesign) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
primesign RKSV - Mean Response Time
Fetching
primesign RKSV - Uptime
Fetching

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

New primesign MOBILE version available! Scheduled Go-Live: 03.09.2026
Completed - The scheduled maintenance has been completed.
Sep 3, 13:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 09:30 CEST
Scheduled - English version see below!

Ab sofort ist eine neue Version unseres Remote-Signing-Dienstes "primesign MOBILE" am Test-System verfügbar! Die Produktiv-Setzung der neuen Version erfolgt am 03.09.2026 zwischen 09:30 und 13:30 Uhr (MESZ). Es kann zu kurzzeitigen Service-Unterbrechungen kommen.

Betroffene Services:
- primesign MOBILE (Identity Provider)
- primesign Onboarding

Hinweis: Sämtliche Änderungen an Schnittstellen sind rückwärtskompatibel. Für Integratoren sind keine zwingenden Anpassungen erforderlich.

Wir bitten Sie, Ihre Anwendungsfälle auf unserem Test-System zu verifizieren. Sollten Sie Anmerkungen haben oder Probleme auftreten, kontaktieren Sie unseren Support (basicsupport@cryptas.com oder ggf. https://premiumsupport.cryptas.com/).

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A new version of our remote signing service "primesign MOBILE" is available for testing! The go-live date for the new version will be September 3, 2026, between 09:30 and 13:30 CEST. There may be short service interruptions.

Maintenance includes:
- primesign MOBILE (identity provider)
- primesign onboarding

Note: All interface changes are backward compatible. No mandatory changes are required for integrators.

We kindly ask you to verify your use cases on our test system. If you have any comments or encounter problems, please contact our support (basicsupport@cryptas.com or, if applicable, https://premiumsupport.cryptas.com/).
Aug 20, 13:21 CEST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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