All Systems Operational

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PrimeSign GmbH – Status of trust center and remote signing services

For details on the system metrics for our RKSV remote signing service see https://www.prime-sign.com/rksvfaq.html

primesign RKSV (RKSV remote signing service) Operational
primesign MOBILE (qualified remote signing service) Operational
ID Austria Integration Operational
German eID Integration Operational
Liechtenstein eID Integration Operational
primesign Online-Signing Service (www.prime-sign.com/primesign) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
primesign RKSV - Mean Response Time
Fetching
primesign RKSV - Uptime
Fetching

Sep 18, 2026

No incidents reported today.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

SMS delivery problems
Resolved - This incident has been resolved.
Sep 11, 16:20 CEST
Update - The issue has been resolved by the service provider. We have been monitoring the results and have now switched back. We continue to monitor the situation.
Sep 11, 15:23 CEST
Monitoring - One of our SMS service providers is currently experiencing a service unavailability (https://status.linkmobility.com/incidents/sw85n1h3jfq7).

We have switched to an alternative provider until the issues are resolved and are monitoring the situation.
Sep 11, 11:55 CEST

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

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