All Systems Operational

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PrimeSign GmbH – Status of trust center and remote signing services

For details on the system metrics for our RKSV remote signing service see https://www.prime-sign.com/rksvfaq.html

primesign RKSV (RKSV remote signing service) Operational
primesign MOBILE (qualified remote signing service) Operational
ID Austria Integration Operational
German eID Integration Operational
Liechtenstein eID Integration Operational
primesign Online-Signing Service (www.prime-sign.com/primesign) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

New primesign MOBILE version available! Scheduled Go Live: 20.05.2026 May 20, 2026 09:30-13:30 CEST

English version see below!

Ab sofort ist eine neue Version unseres Remote-Signing-Dienstes "primesign MOBILE” am Test-System verfügbar! Die Produktiv-Setzung der neuen Version erfolgt am 20.05.2026. Es kann zu kurzzeitigen Service-Unterbrechungen kommen!


Updates für Einmalsignaturen mit primesign MOBILE:
- Wartung (Security-, Performance- und Stabilitätsverbesserungen)

Updates für primesign MOBILE User und "Signieren mit eID":
- Wartung (Security-, Performance- und Stabilitätsverbesserungen)

Hinweis: Sämtliche Änderungen an Schnittstellen sind rückwärtskompatibel. Für Integratoren sind keine zwingenden Anpassungen erforderlich.

Wir bitten Sie, Ihre Anwendungsfälle auf unserem Test-System zu verifizieren. Sollten Sie Anmerkungen haben oder Probleme auftreten, kontaktieren Sie unseren Support (basicsupport@cryptas.com oder ggf. https://premiumsupport.cryptas.com/).

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A new version of our remote signing service "primesign MOBILE" is available for testing! The go-live date for the new version will be May 20th, 2026. There can be short service interruptions!


Updates for one-time signing with primesign MOBILE:
- Maintenance (security, performance and stability improvements)

Updates for primesign MOBILE users and “Sign with eID”:
- Maintenance (security, performance and stability improvements)

Note: All changes to interfaces are backward compatible. No mandatory changes for integrators.

We kindly ask you to verify your use cases on our test system. If you have any comments or encounter problems, please contact our support (basicsupport@cryptas.com or if applicable https://premiumsupport.cryptas.com/).

Posted on May 06, 2026 - 12:32 CEST
primesign RKSV - Mean Response Time
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primesign RKSV - Uptime
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May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.